Answers to Frequently Asked Questions about ILLiad

What is ILLiad?

ILLiad is the electronic system that allows you to use the UNK Library’s website to request an item from Loper Loan ILL/DD. Many Nebraska and United States libraries commit to sharing resources through an ILL/DD service. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

What does an ILLiad Account do for me?

You may use your ILLiad account 24 hours a day and seven days a week via the web to request an article, book, book chapter or other material. You may also use your account to view the status of a request or to view the PDF (Adobe’s Portable Document Format) of an article/book chapter received within the 30 days your account holds them for you. There is no charge to you but Loper Loan ILL/DD reserves the right to limit the amount spent on any request.

When will I receive an email notification?

All notifications from Loper Loan ILL/DD that items are received, etc., are sent by e-mail. LoperLoan cannot be responsible for messages not received by non-UNK e-mail addresses.

How do I make an ILL request?

Go to the ILLiad logon page and enter your username and password. First time users must complete the required registration form. You must use your UNK email address. Be sure to click the submit button so you can begin entering requests. We will fill orders over the 10 limit as quickly as possible depending on our current workload.

CTR Library pays for all costs associated with receiving ILL/DD services. CTR Library reserves the right to limit the amount spent on any request. However, some requests made to the History Nebraska (Formerly Nebraska State Historical Society) may require a direct payment from the requestor.

What materials can I order?

Depending on the availability from lending libraries, ILL/DD may be able to obtain the following materials: books, microforms, government documents, musical scores, theses, dissertations, DVDs, and CDs. Document Delivery includes scanned PDFs of journal articles or book chapters

Materials not available through ILL/DD include: reference books, textbooks, newspapers, entire issues or volumes of journals or magazines, rare or fragile items, and archive materials.

How will I get my materials and where will I return them?

Physical materials like books and DVDs may be checked out and picked up at the Circulation desk using your student ID. Loan periods, generally 2 to 4 weeks, are assigned by the lending library. Request renewals via ILL/DD several days before the due date. Distance students are responsible for return postage and packaging.

How do I contact the ILL/DD office if I have problems with or a question about my ILLiad account?

You may stop by the ILL/DD office on the first floor of the library (Room 111), call 308 865-8594 or email Alta Kramer at

What web browser should I use?

The following browser are supported with the ILLiad web pages:

  • Microsoft Edge
  • Internet Explorer 11
  • Internet Explorer 10
  • Internet Explorer 9
  • Internet Explorer 8
  • Internet Explorer 7 (minimum)
  • Is security a problem if I use a public workstation?

    Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

    1. Access ILLiad only from your personal computer or an otherwise secure workstation.
    2. When using a public access workstation:
      1. Delete from the history file those pages that contain your personal information.
      2. Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

    The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.