Answers to Frequently Asked Questions about ILLiad

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

What does an ILLiad Account do for me?

UNK faculty, students, and staff are eligible to use Interlibrary Loan/Document Delivery (ILL/DD) services to support their research and instructional needs with Book and Article/Book Chapter requests from other libraries.. ILL/DD is a free service provided to the UNK community. ILL/DD reserves the right to limit the amount spent on any request.

Each request is identified by a Transaction Number (TN XXXXXX) when you enter the requested information and click the submit button. Requests are processed by ILL/DD staff, Monday through Friday, in the order received. Generally requests are filled in 5 to 10 days, however, some requests may take longer to fill. The amount of time needed for each request to be filled depends on the type of material requested, the availability of the material, and the lending library location.

You may use your ILLiad account 24 hours a day and seven days a week via the web to request a photocopy, book or other materials, to view the status of a request or to view the PDF (Adobe’s Portable Document Format) of an article/book chapter received with the 30 days the account holds them for you.

When received, the ILLiad system generates mail notifications that will be sent when:
  • • Material has been delivered electronically and available for 30 days.
  • • Material requested is available for check out at the library’s Circulation Desk.
  • • The ILL/DD staff has a question about a request.
  • • A request cannot be filled.

Can I use ILL/DD for a Distance Class?

Distance students for ILL/DD purposes are those students not taking classes on the University of Nebraska at Kearney (UNK) campus and who participate in an online class.

Due to limitations with shipping and lending library due dates we are unable to order books for Distance students who live outside of the Kearney area. You may wish to try ordering the item you need through Interlibrary Loan at your local library.

When you find a book you wish to borrow from the CTR library collections, please review your personal information in your ILLiad account for the correct mailing and other contact information. ILL/DD staff may email you to verify your mailing address.

More information about library services for Distance Students is available at

For additional information, or assistance, please call (308) 865-8721 or email

You may also click the Need Help? Ask a Librarian link in the upper right hand corner on the library’s webpage at


Calvin T. Ryan Library books, and some journal/magazine articles, requested by Distance Students will be sent via U.S. Mail. Distance Students are responsible for returning books to the Calvin T. Ryan Library by the specified due date.

What does the ILL/DD Service Cost?

Calvin T. Ryan Library pays for all costs associated with ILL/DD services. ILL/DD reserves the right to limit the amount spent on any request.

How do I make an ILL request?

Before submitting an ILL/DD request, check the library catalog and the journal finder to make sure Calvin Ryan Library does not own the item being requested. If you need assistance please contact one of the following:

  • • Reference Desk at (308) 865-8586
  • • Ask a Librarian - Email and Chat
  • • ILL/DD Office - (308) 865-8594 or
  • • Email:

Go to the ILLiad logon page and enter your username and password. First time users must complete the required registration form. Please be sure to provide a valid email address when registering for ILLiad ILL/DD services. We strongly urge you to use your UNK email address. ILL/DD cannot be responsible for email messages not received by non-UNK email addresses.

Please fill out request forms as completely as possible. Incomplete or incorrect citation information may delay a request or result in a request being returned to you unfilled.

Once the ILLiad personal information form is filled out and an ILLiad account established, requests may be typed into the appropriate book or article/book chapter request form. Some databases contain a button to request this item through interlibrary Loan. The database then will fill in the book or article/book chapter request form for you. You will be prompted to enter your ILLiad account and view the request. Please remember to SUBMIT the request to receive your transaction number. Failure to submit then closing your ILLiad account will result in dropping your request from your ILLiad account. The item will not be processed and you will not receive your item.

Please note we limit patrons to 10 requests per person per week. If you submit more than 10 requests in one week please indicate, in the "notes" box on the request form, which requests you want filled first so we can process your requests in the order you wish to receive them. We will fill orders over the 10 limit as quickly as possible depending on our current workload.

What materials can I order?

Use the Article/Book Chapter link in the left hand menu in your ILLiad account to request a copy of an article or a chapter from a book. The more complete the citation provided about the item you wish to receive, the easier it will be for us to locate.

Citation parts for articles and book chapters are listed below.

Journal Articles

  • • Journal Title
  • • ISSN (if given)
  • • Volume
  • • Issue or number
  • • Month/Day
  • • Year
  • • Page numbers
  • • Article Author
  • • Article Title

Chapter requests

  • • Book Title (use Journal Title field)
  • • ISBN (if given)
  • • Date of Publication (year)
  • • Edition (enter in Note field)
  • • Chapter Title (Article Title)
  • • Chapter Author (Article Author)
  • • Page numbers

Use the Book link in the left hand menu of your ILLiad account to request the loan of an entire work. The following types of materials may be requested through ILL/DD:

  • • books
  • • microforms
  • • photocopies of journal/magazine articles
  • • government documents
  • • musical scores

Depending on the availability from lending libraries, ILL/DD may be able to obtain the following materials:

  • • masters theses
  • • doctoral dissertations
  • • DVDs, CDs, etc.

Before ordering a thesis or dissertation, please check the ProQuest Dissertations & Theses Global database found under Articles and Databases in the Find Resources column on the library’s webpage. Full text is available for most dissertations since 1997 from the U.S., United Kingdom and Ireland.

Please note that when requesting photocopies of journal or magazine articles the ILL/DD staff must adhere to current copyright laws.

Are some things more difficult to get?

Materials not available through ILL/DD include:

  • • reference books
  • • textbooks
  • • newspapers
  • • entire issues or volumes of journals or magazines
  • • rare or fragile items
  • • archive materials
  • • genealogical materials
  • • copy of an articles from an electronic database with copyright restrictions.

Nebraska State Historical Society (NSHS) newspaper collection requires prepayment for loan of newspaper articles. Because payment from the University system may take several weeks, ILL/DD requires patrons to pay all fees to borrow NSHS materials to NSHS in advance by check or credit card. Please contact the ILL/DD office ( or 308.865.8594) for information on prepayment for materials from NSHS.

Please note that when requesting photocopies of journal or magazine articles the ILL/DD staff must adhere to current copyright laws.

How will I get my materials and where will I return them?

Physical materials like books and DVDs may be checked out and picked up at the Circulation desk using your student ID. The label on the book band or envelope for more fragile items, contains the bar code necessary to clear your Circulation and ILLiad account. Keep the label to be returned with your item. The label also includes the loan period and ILL/DD contact information.

Loan periods, generally 2 to 4 weeks, are assigned by the lending library. Occasionally the lending library may also assign special restrictions to materials such as "in library use only" or "no photocopies." ILL/DD materials should be returned to the Circulation Desk by the due date indicated on the book band label.

Articles scanned to your ILLiad account may be viewed by entering your account and selecting the View/Download Electronically Received Articles button. You may delete articles once you finish viewing/downloading them or let them time-out and be deleted by the ILLiad system after 30 days.

How do I contact the ILL/DD office if I have problems with or a question about my ILLiad account?

Hours: Monday - Friday: 8:00 a.m. - 5:00 p.m.

Location: 1st floor - Calvin T. Ryan Library - Room 110

Mailing Address:

  • Interlibrary Loan
  • Calvin T. Ryan Library
  • University of Nebraska at Kearney
  • 2508 11th Avenue
  • Kearney NE 68849-2240


What web browswer should I use?

The following browser are supported with the ILLiad web pages:

  • Microsoft Edge
  • Internet Explorer 11
  • Internet Explorer 10
  • Internet Explorer 9
  • Internet Explorer 8
  • Internet Explorer 7 (minimum)
  • Is security a problem if I use a public workstation?

    Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

    1. Access ILLiad only from your personal computer or an otherwise secure workstation.
    2. When using a public access workstation:
      1. Delete from the history file those pages that contain your personal information.
      2. Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

    The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.